FAQ

Cancellation policy? 

Individual Cancellations: 
Should you need to cancel, we ask that you contact us by 8 PM the evening before your appointment. You can cancel your appointment via WhatsApp at 6131 6352. If you do not cancel within that timeframe, you will be charged 50 percent of your appointment. If you do not cancel and do not show up to your appointment, you will be charged the full cost of your service. 

Group Cancellations: 
For parties of four or more, simply let us know at least 48 hours ahead of time if you need to cancel or change your plans. Groups of four or more who cancel without notice or fail to show will be charged the full price of services originally scheduled. 

Need inspiration for your mani? 

Browse our FACEBOOK, our INSTAGRAM and color theory guide. Keep in mind our artists will help you navigate our lookbook choosing colors best suited for your skin tone, lifestyle, and occasion. 

 

What kind of manicures does Nail Jolly offer? 

We specialize in nail design, offering both polish and gel. We also offer classic single color manicures with a curated offering of indie and elevated brands. 

 

Can I host an event at Nail Jolly? 

We do host private events at Nail Jolly. Please email us at contact@nailjolly.com to speak to an events coordinator regarding in-studio or off-site events. 

 

How do I book a group? 

Please fill THIS out to book manicures for parties or four or more. Let us know the occasion so we can help you celebrate! 

 

What if I'm late? 

Please arrive on time or five minutes early to check out our nail design lookbook. Should you arrive more than 15 minutes late, we cannot guarantee your appointment. We encourage you to browse our seasonal menu prior to your appointment.